Analyst: Dr. Doreen Galli Published May 1, 2023 ABSTRACT The Call & Contact Center Expo was held in Las Vegas from April 26-27. The conference featured 94 educational sessions across 8 theatres. This two-day packed event featured 94 educational sessions. Attendees witnessed numerous examples of generative AI changing their industry right before their eyes. Finding … Continue reading Conference Whispers: Call & Contact Center Expo Las Vegas 2023