Whisper Report: What can other industries learn from casinos?
Published to Whisper Club: November 2, 2026ID: TBW2263
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
ABSTRACT
“This Whisper Report investigates What can other industries learn from casinos? Drawing on insights from gaming professionals attending G2E 2026 in Las Vegas, it explores lessons emerging from an industry managing extraordinary operational scale, diverse identities, and persistent security demands. Cited experts: Laurel Morley IDScan.net, Madi Anderson Cendyn, Joe Reichenauer Zafran.”
Published to Whisper Club: October 26, 2026 ID: TBW2254
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
ABSTRACT:
“This Whisper Report investigates Where is AI already useful in print? Drawing on insights from print professionals attending Printing United Expo 2026 in Las Vegas, it explores where AI is gaining practical traction and why its expanding role matters across print operations. Cited experts: Nate Burns shopVox, Datta Deshpande Pratham Technologies USA Inc., Lee Ward CAI, Craig Powell Print IQ.”
“HR Tech 2026 brought together 11,000 HR professionals in Las Vegas to explore hiring, workforce intelligence, employee wellbeing, talent development, AI-driven HR transformation and workforce automation. From candidate authentication and predictive retention to skills alignment, mental health and agentic workforce management, exhibitors showcased technologies reshaping the future of human capital management.”
The Conference
A community of over 11,000 hr leaders, technology professionals, analysts, consultants and investors gathered in Las Vegas. Attendees including Senior HR Executives, operations leaders, systems partners, end users and client-side consultants. Investors and backers of HR Tech startups were also present.
Cautions
Friendly reminder: this research provides examples of what was shared with us at the event, not an evaluation, validation, or recommendation of the given technology.
In today’s world of large language models, a remote hiring process can mean you don’t know if you are getting answers from the candidate or a model. To address this concern, TrueCham leverages a dual camera setup for remote interviews: your cellphone and your laptop. Furthermore, interviewers get a live heads-up display so they can distinguish normal interview anxiety from anxiety that accompanies cheaters.
Will you stay or will you go? A question once made popular by a hit song is always on the mind from large teams with turnover issues. Fire Pit Hire seeks to solve that issue predictively before day 1. They purport a 90% accuracy rating which is assisted by feedback from earlier hiring cycles. It not only listens to the interviews but coaches interviewers on follow-up questions in critical points on the interview conversation to truly understand if this person will stick around. Better yet, will they still be an employee after day 90?
Hiring is a collaborative activity but sometimes the collaboration can be quite clunky. An effort to streamline hiring communications comes to us from Sync2Hire. The solution provides a unique dedicated workspace for each job opening. Each candidate receives a dedicated channel within that opening’s workspace.
Their decision intelligence platform is available on mobile and desktop. The goal is to leverage unstructured team conversations using natural language processing to detect and eliminate candidate stalling. They are also able to detect criteria drift.
In the age of generative AI busting into the business world, business transformations frequently include M&A or mergers and acquisitions activity. Sometimes a company is acquired for its product. Sometimes they are acquired for their talent in that pressing new space. Sometimes it is for both. Regardless of the reason, one cannot deny they are in fact mass hiring activities. If hires are risky for a culture in general, that mass hiring event like an M&A can add an entirely new dimension of risk. Enter Blue John, human capital intelligence for the M&A space. An exciting and valuable aspect is its focus on the potential of key personnel and their fit within the potentially new workplace culture.
While many are familiar with the Equifax brand, many do not realize their workforce solutions are the largest portion of the business. The core focus of workforce solutions is the end-to-end employer lifecycle management. Their support spans onboarding, I-9 verification, tax credit screen, ACA compliance to a massive unemployment administration business. After 45 years in the business, Equifax can boast that they administer over 1/3 of all unemployment claims across the US. The benefit to the businesses includes lower tax rates and lighter administrative burdens.
How are you doing? While frequently used as a generic greeting in the U.S. culture, knowing the actual answer can be beneficial for an organization. eekee is a proactive, AI-driven employee mental health support tool that integrates into your existing workplace communication tools. This 12-minute HIPAA/SOC 2-compliant Socratic AI tool engages in conversations based on clinical guidelines. That conversation can triage crisis-adjacent workers into existing employer assistance programs. Imagine an employee stressing out over their babysitter quitting, not realizing your company has a benefit that can help in such a crunch.
It is often said tap into someone’s natural motivation and performance naturally comes in an almost magical way. But how do you find out what truly satisfies your employees to leverage this organizational performance hack? An industrial behavioral scientist once spent his lifetime studying that exact question. That lifetime of work was picked up by his son and son-in-law and became Tru. Featuring their unique Tru Workforce Alignment Index, the platform breaks job descriptions into core components. Each component is given a quantitative and qualitative value that is then matched against existing staff. A current benefit is easy identification of which human roles thrive alongside AI automation.
Heard about category 5 hurricanes? Familiar with the new heat index categories? One of the major drivers is worker safety, particularly those with outdoor jobs. That said, many industrial spaces also worry about the health and safety of their workers, including overheating scenarios. If only there was a cost-effective scalable way to monitor 10,000 employees’ status to prevent such overheating and related scenarios. Polar USA thought the same thing 2 years ago so they solved the problem. While you may wish to use their free Polar Flow application, it also enables custom integrations via developer APIs/SDKs. In all, it currently measures skin temperature, heart rate, sleep and recovery.
In changing times, ensuring your talent is keeping pace is critical. Trainery provides a unified, modular platform for the talent development lifecycle. We have all been there ourselves. From performance review cycles, setting goals, coursework to achieve those goals, education certification and tracking, surveys, pay equity, compensation, total rewards it has it. In today’s times what may be most valuable is the identification of internal skills gaps before commencing external recruiting.
If your focus is on evolving your HR in the day of AI, Deloitte may be just who you are looking for. First, Deloitte focuses on unique data points and data science. The second, grounded in each industry’s nuances, they bring their capabilities to the broader organization. Finally, regardless of your model they can assist. Whether your desire is to set yourself up for success or run it in a fully outsourced model or anything in between. Their innovative model results in two products announced at the event. One is Benefits IQ with a million and a half different worker users enrolled. Second, frontline workforce management solution for shift workers is now available across all industries with Delta Airlines serving as a reference deployment.
isolved was in expo hall having just coined the term Workforce Capital Management (WCM) for managing HCM (human capital management) and the agent workforce. WCM is about managing HCM and autonomous, AI agents side-by-side on a single platform. It treats AI agents like human personnel. Specifically, it ensures structured onboarding, role-specific training, human-in-the-loop oversight and ongoing performance metrics.
Conference Vibe
Over 11,000 HR professionals spanning technology, vendors, investors, analysts, consultants and operators gathered in Las Vegas Nevada for the annual HR Tech. While it may e one of the largest dedicated HR technology events in the world, registration was quite smooth and efficient. Furthermore, the start-up village was a quaint neighbourhood gathering of minds that networked at a notably higher level than we had previously observed. Interestingly, they seemed to have learned about each other and were regularly directing people they met to other relevant start-ups they may also benefit from meeting. Enjoy the walkabout to and through expo hall.
We always try to bring you fresh vendors in our coverage but you will recognize many brands in the walkabout from our coverage of HR Tech 2025.
We conducted research for additional forthcoming Whisper Reports. The playlists are unlisted but available with the video version to be distributed via YouTube Whisper Club upper tier membership area on our YouTube Channel.
Readers and viewers wishing to experience the entire event are encouraged to view the Conference Whispers: HR Tech 2026 Playlist in its entirety. The playlist will be cited in the end screen, description, and as a pinned comment of the video edition.
The video edition will conclude with gratitude towards those that contributed and a montage of responses to Bonus Question, “What’s the best part about attending the HR Tech 2026 live in Las Vegas?”.
Next Year’s Conference
The HR Tech 2026 will once again return to Las Vegas and will be held at the Mandalay Bay on October 25028, 2027.
*When vendors’ names are shared as examples in this document, it is to provide a concrete example of what was on display at the conference, not an evaluation or recommendation. Evaluation and recommendation of these vendors are beyond the scope of this specific research document. Other examples products in the same category may have also been on display.
Corporate Headquarters
2884 Grand Helios Way
Henderson, NV 89052
Downloading, re-uploading, or redistributing this file is not permitted under any license.
Published to Whisper Club: October 24, 2026ID: TBW2271
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
ABSTRACT
Money 20/20 2026 brought 13,000 fintech innovators to Las Vegas. They addressed AI security, fraud prevention, compliance automation, banking modernization, payment infrastructure, cross-border commerce, foreign exchange, alternative lending and digital assets. From bot defense and regulatory technology to global payments and Web3 wallets, exhibitors showcased technologies reshaping the future of global financial services.
The Conference
A community of roughly 13,000 fintech professionals gathered for Money 20/20. One in three attendees are in the C-suite roles and hailed from over 85 countries. Attendees and exhibitors include established fintech firms and those that service fintech, founders and their start-ups as well as those that fund fintech start-ups.
Over 320 members of the press, media and analysts were also on site.
Cautions
Friendly reminder: this research provides examples of what was shared with us at the event, not an evaluation, validation, or recommendation of the given technology.
In this day of AI agent invasions into one’s workflows, Kasada provides advanced bot management. Features include anti-scraping, and an automated fraud prevention platform for web, mobile apps and APIs. They neutralize reverse engineering through invisible dynamic client-side challenges and zero-risk telemetry defenses. In their experience, this approach enabled them to stop modern AI bots before they execute attacks.
While losing your shopping account to a hacker can be disappointing, for bank accounts it’s an entirely different emergency. Arkose Labs is also focused on bot management. They provide a platform for credential stuffing mitigation and account takeover (ATOs) prevention to financial services sector. Their unique solution involves behavioral risk scoring and interactive challenge-response puzzles. This combination is specifically designed to break the economic ROI of bot attackers. Their solution even has a financial warranty.
Bretton provides an enterprise AI-driven regulatory compliance, risk management and surveillance automation platform. They specialize in automating those time-consuming compliance audits, suspicious activity reports (SARs) and regulatory monitoring activities. Furthermore, their solution even provides full traceability for financial institutions.
Many organizations have their favorite large language models and wish for something specialized just for their industry sector. If your preference is Anthropic and you wish there was something for financial services, meet Praxent. Their specialty? Building compliant AI agent workflows targeting community and national banks and loan underwriting institutions.
Just need outside help? Want to make sure they can scale and move quickly? Meet Synechron that services 10 out of 10 of the largest banks as a global technology transformation partner. Leveraging its proprietary AI/Finlabs accelerator, they help large regulated companies plan, deploy, and run complex regulatory, trading, and cloud systems quickly.
Whether your organization is seeking go-to-market intelligence, corporate contact database, or attempting to properly resolve identityZoomInfowas there to meet with you. They provide real-time buying intent engines, verified direct-dial contacts and organization charts. This data can directly integrate into your customer relationship management solutions (CRM) and your outreach workflows in general.
If your team is evaluating credit card servicing platforms, addLoanProto your list. LoanPro offers a modern, cloud-first credit card servicing platform built entirely on an open API architecture. The benefits of this architecture including that it is fully customizable, including automated compliance/servicing and a real-time ledger tracking in one unified platform.
Handling over $40B in annualized volume, Silverflow is also in the cloud-native card processing platforms. Their cloud-native solution’s single direct cloud API connections offers unified global transaction data and lower latency to its customers.
Need to connect global digital merchant exchange with consumers across Latin America, Africa and other emerging markets? Meet EBANX. Their cross-border payments specialty is mastering hyper-local emerging market payment methods including Pix, Boleto and local debit. They drive higher transaction authorization rates while reducing fraud declines for global enterprises.
Expanding into South America and concerned about banking fees? Meet ATTRUS. They provide the foreign exchange infrastructure for cross-border B2B payments. Leveraging direct local settlement rails and real-time FX clearing, they are able to eliminate corresponding banking delays and high fees. They all provide real0time FX clearing for instant cross-border treasury movements.
Low interest rates loans may be available but only if you have traditional assets as collateral. We examined this problem in our documentary on “Tokenization to free an Economy”. Byx was on hand with a solution to enable people to get loans based on their salaries. Unlike pay day loans, BYX leverages salary as collateral thereby offering lower interest rates usually associated with other loans.
Seeking a Web3 digital wallet service? Coins.Ph shared their globally licensed crypto exchange specifically aimed at emerging markets. With deep local liquidity rails, their specialty is bridging traditional fiat on/off-ramps and multi-currency cross-border settlements with full regulatory licensing.
A gathering of over 13,000 financial services experts were at the Venetian Expo in Las Vegas for Money 20/20 2026. One in three attendees are in the C-suite roles and hailed from over 85 countries. Attendees and exhibitors include established fintech firms and those that service fintech, founders and their start-ups as well as those that fund fintech start-ups. Over 320 members of the press, media and analysts were also on site.
Registration was quite efficient with every person being informed in advance of what lane to go to for their badge once arriving onsite. The entire expo hall is organized to feel almost like you are within a community or shopping mall vs a strip mall expo experience. It definitely creates an atmosphere in expo hall. Enjoy the walkabout to and through expo hall. You’ll notice there is even a nice section to each; we were able to catch while lunch was being served. Attendees did report it was every bit as tasted as it looks and smelled.
We always try to bring you fresh vendors in our coverage but you will recognize many brands in the walkabout from our coverage of prior years in 2025 and 2024 as well as other fintech events such as Fintech Meet-up in 2026, 2025 and in 2024. Likewise in the cybersecurity and anti-fraud space you will recognize vendors from our coverage of ISC West and Black Hat USA.
We conducted research for forthcoming Whisper Reports for our clients. The playlists are unlisted but available with the video version to be distributed via YouTube Whisper Club upper tier membership area on our YouTube Channel.
Readers and viewers wishing to experience the entire event are encouraged to view the Conference Whispers: Money 20/20 2026 Playlist in its entirety. The playlist will be cited in the end screen, description, and as a pinned comment of the video edition.
The 2027 USA Edition of Money 20/20 will once again return to Las Vegas and Las Vegas Convention Center and Resorts World on October 19-October 21.
*When vendors’ names are shared as examples in this document, it is to provide a concrete example of what was on display at the conference, not an evaluation or recommendation. Evaluation and recommendation of these vendors are beyond the scope of this specific research document. Other examples products in the same category may have also been on display.
Corporate Headquarters
2884 Grand Helios Way
Henderson, NV 89052
Special thanks to Money 20/20 and Informa for the Press Pass.
Downloading, re-uploading, or redistributing this file is not permitted under any license.
Whisper Report: Which health tech will cut costs without cutting quality?
Published to Whisper Club: October 19, 2026ID: TBW2138
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
ABSTRACT:
“This Whisper Report investigates which health tech will cut costs without cutting quality as explored at CES 2025 in Las Vegas. Experts emphasize early intervention, continuous patient insight, and human‑augmented intelligence as key forces reshaping cost structures. The breakthrough may depend on how broadly intelligence is distributed across care pathways. Cited experts: Chun Wang Dentomi, Alexander Davies Abbott, Wayne Liu Perfect Corp.”
Published to Whisper Club: October 12, 2026 ID: TBW2244
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
ABSTRACT
“This Whisper Report investigates What drone myth needs to die? Drawing on expert insights from Commercial UAV Expo 2026 in Las Vegas, it examines misconceptions surrounding drone procurement, operational readiness, and open-source technology. The discussion highlights why cost, demonstrations, and software licensing can distract organizations from the factors that ultimately determine mission success. Cited experts: Samuel Briere Inertial Labs, Khan Huu Nguyen RTRobotics, Craig Elder NWBlue.”
Published to Whisper Club: Sepetember 28, 2026 ID: TBW2237
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
ABSTRACT
“This Whisper Report investigates What’s killing dealer margin? Drawing on insights from telecommunications professionals attending All Wireless & Prepaid Expo 2026 in Las Vegas, it examines the competitive and operational pressures reducing profitability for wireless dealers. The discussion highlights pricing pressure, carrier practices, and the need for differentiation in an increasingly crowded marketplace. Cited experts: Omar Khan Supersonic Mobile ISPWN, Adam Wolf NWIDA, Rob Link Tech Care Association, Stuart Chowning Telgoo5.”
Published to Whisper Club: September 21, 2026 ID: TBW2126
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
ABSTRACT
“This Whisper Report investigates what retrofit risk will stall EV adoption in 2026. Filmed across AAPEX & SEMA 2025 in Las Vegas, it explores how infrastructure limitations, cost realities, and regulatory challenges are shaping EV adoption. Experts examine where these constraints could slow progress despite continued innovation. Cited experts: Lance Losinski Midtronics, Josh Pinion Greentec, Andrew Yokiel Lynnco.”
Published to Whisper Club: August 31, 2026 ID: TBW2217
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
ABSTRACT
“This Whisper Report investigates What’s the biggest gap between AI demos and AI in production? Drawing on expert insights from Ai4 2026 in Las Vegas, it explores why successful demonstrations often struggle when exposed to real enterprise environments, legacy technology estates, and production-scale uncertainty. The discussion highlights challenges that remain hidden until deployment. Cited experts: Eran Carmel Rubrik, Ankur Trivedi Digital AI, Mudit Sinha Lineaje.”
“The All Wireless & Prepaid Expo brought together wireless dealers, carriers, MVNOs, distributors, repair providers, and telecom suppliers as Las Vegas hosted conversations around channel economics, customer acquisition, fraud prevention, eSIM adoption, dealer enablement, wireless retail operations, and the evolving business models supporting growth across the wireless ecosystem.”
The Conference
A community of the wireless retail ecosystem including dealers, carriers, MVNOs, distributors, and service providers
67% of attendees are retail-focused spanning dealers, repair shops and electronic merchants.
Cautions
Friendly reminder: this research provides examples of what was shared with us at the event, not an evaluation, validation, or recommendation of the given technology.
Have you ever thought, I would like to start my own wireless network service and become an MVNO (Mobile Virtual Network Operator). MVNO doesn’t have to worry about the spectrum, as the physical network infrastructure and spectrum is procured from a MNO (Mobile Network Operator) – like Verizon. If you are thinking of creating one based on Verizon’s physical infrastructure and spectrum, Supersonic Mobile was in expo hall ready to help you. Supersonic Mobile is what’s referred to as an MVNE – E for enabler. They provide technical and operational support to MVNOs such as sim card set ups, billing and customer relationship management, and regulatory compliance and legal reporting. Supersonic Mobile’s customers can access their services via API or a platform.
With over 20-years in telecom by their own account and a relationship with multiple MNOs, Telgoo5 is focused on growing your business. To them, you are more than a number, you are a partner. They understand a MVNE must provide support from the beginning all the way until the solution is live in the field and thriving. BeQuick was on site. They are not a full MVNE but instead focus on best of breed business and operational support systems (BSS/OSS). BeQuick is 100% software based and the solution is a software platform that is carrier agnostic with guaranteed four 9’s uptime. Within the BSS/OSS stack is a requirement to manage customer fraud risk and charge backs. Vesta was in expo hall to not only satisfy that requirement but to remove some of the risk for operators. Vesta manages digital payments and assumes the risk of fraud and charge back liability for carriers and MVNOs alike.
Moving to the customer side of wireless solutions, there are Master Agents also called Master Sales Agents. Unlike the network stack, Master Agents handle things like sales volumes, commissions, training and support downstream. Agents focus on dealers to distribute MNOs and MVNOs networks. Perfect Vision is a Master Agent that provides marketing experts, sales agents and client experts to protect your business. A Master Agents specializing in Verizon, Wireless Masters would like to help you open your very own phone shop! Dreaming bigger? Maybe you want a store to offer wireless and Fiber? Unwired was on site offering access to AT&T, Ultra Mobile, Cricket, Joi and MobileX plus the ability to resell fiber!
In addition to network operators, enablers, agents, the event also featured many accessory providers as well as support functions such as marketing, CRM (Customer Relationship Management), and human resources which we cover in their individual domain events. In addition, organizations to support those attending. NWIDA or the National Wireless Independent Dealers Association was on hand. Described as the AAA for wireless dealers, on average they help dealers save about $25,000 a year. This savings comes through 10-20% off of credit card processing, payroll processing, accessories, devices, business and health insurance. For those who specialize in phone repair, Tech Care Association was there for you! Their resources include a where to repair list for all its members as a public service to those needing repairs. They provide training, shop tools, and evaluate web pages ensuring your repair business has what it needs to succeed.
Conference Vibe
An energized gathered of wireless dealers, repair-shop owners, electronic retailers, MVNOs, carriers, distributors, and telecom suppliers gathered at Caesars Palace in the Julius Ballrooms for the All Wireless & Prepaid Expo. Registration was fairly efficient with an expedited line for exhibitors. Enjoy the walkabout to and through expo hall. You’ll notice a lot of accessory providers and vendors for general support were also on site. General support vendors include those for marketing, managing customers and human resources. We once again live streamed from on site to share the experience. Be sure to catch coverage on my syndicated segment on the nationally broadcast edition of Computer Talk Radio.
It may be helpful to understand some of the acronyms used in the room like MNO’s (Mobile Network Operators eg. AT&T and Verizon) own the network infrastructure. MVNO’s (Mobile Virtual Network Operators) offer wireless despite not owning any spectrum or tower/network infrastructure. In addition, MVNE (Mobile Virtual Network Enablers) provide technical and operational support to MVNOs such as sim card set ups, billing and customer relationship management, and regulatory compliance and legal reporting. Master agents aggregate sales volume, handle commissions, provide training and support, and take an override on what their downstream sells.
We conducted research for six additional forthcoming Whisper Reports. The playlists are unlisted but available with the video version to be distributed via YouTube Whisper Club upper tier membership area on our YouTube Channel.
Readers and viewers wishing to experience the entire event are encouraged to view the Conference Whispers: All Wireless & Prepaid Expo Playlist in its entirety. The playlist will be cited in the end screen, description, and as a pinned comment of the video edition. The video edition will conclude with gratitude towards those that contributed and a montage of responses to Bonus Question, “What’s the best part about attending the All Wireless & Prepaid live in Las Vegas?”.
Next Year’s Conference
The dates for next years’ All Wireless & Prepaid Expo have not been announced a time of press.
*When vendors’ names are shared as examples in this document, it is to provide a concrete example of what was on display at the conference, not an evaluation or recommendation. Evaluation and recommendation of these vendors are beyond the scope of this specific research document. Other examples products in the same category may have also been on display.
Corporate Headquarters
2884 Grand Helios Way
Henderson, NV 89052
Downloading, re-uploading, or redistributing this file is not permitted under any license.
