Tag: data management

  • Conference Whispers: Customer Connect Expo 2025

    Conference Whispers: Customer Connect Expo 2025

    Las Vegas, NV April 16-April 17

    Published to clients: April 22, 2025                                                   ID: 2078        

    Published to readers: April 23, 2025

    Analyst(s): Dr. Doreen Galli

    Photojournalist(s): Dr. Doreen Galli

    Abstract:    

    After over 200 minutes of recording, 6 flights of stairs, and over 30 factchecks, our coverage of the rebranded Customer Connect Expo 2025 or CCE25 closes. The event featured over 43 keynotes and seminars and over 200 vendors exhibiting. Keynotes included discussions on customer loyalty, employee satisfaction, data-driven personalization, and AI in customer experience. A seminar focused on enhancing call centers with AI agenst is also included. Exhibits ranged from technology supporting customer experience and call centers, data consolidation and customer 360, to entire platforms and BPO services.

    Analysis only available to clients at this time.

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  • Whisper Report: Business Agility Requires Modern Data Management

    ABSTRACT

    Business agility is a must during these pandemic times. Business agility requires data-driven decisions. Data-driven decision making requires data agility and the modernization of data management to enable business-led analytics. The most common, successful, and scalable data management modernizations involve data virtualization, IPaaS, and data hub technologies to provide a data layer.

  • Whisper Report: Six Data Management Optimizations You Need

    ABSTRACT

    Digital transformation requires business and execution agility. Modern data management solutions frequently provide six types of optimizations. Push down optimizations, remote function execution and functional compensation enable full leveraging of the environment. Automation, such as auto ETL, no hard-code and the ability to leverage autoscaling without significant configuration, enables agility and simplifies even the most complex global hybrid environments.

  • Whisper Report: Six Advantages of Copy Data Management

    Online Research Summary

    ABSTRACT

    Copy data management solutions are being added to architectures to address the demands of CCPA and GDPR. Copy data management is a capability available as a stand-alone data management tool, as well as provided within data virtualization platforms. Advantages of copy data management discussed in this research include the ability to stop orphan data copies, eliminate extra storage costs and keep copies up to date. Advantages discussed also include the ability for copies to be kept equal to each other, simplified governance and accelerated development.

  • Whisper Report: Five Quantifiable Advantages of Data Virtualization

    Online Research Summary

    ABSTRACT

    Data virtualization platforms have numerous benefits to organizations that add it to their architecture. This research examines five quantifiable advantages enterprises that adopt data virtualization experience. Quantifiable advantages include user access to data, copy data management, centralized governance, increased agility, and reduced infrastructure costs. Data Virtualization platforms provide measurable advantages to the digitally transformed and significantly contribute to the return on investment (ROI) realized by the architecture.

  • Whisper Report: Six Use Cases Enabled by Data Validation Platforms

    Online Research Summary

    ABSTRACT

    When selecting technologies for your data architecture, it is important to understand common use cases enabled by the technology. This research examines six use cases enabled by data validation and the architecture capabilities used to support the use case. To this end, we examine the validation of ingestion and transformations, the data migration, as well as cloud update use cases. The use cases for production monitoring, completeness of data sets, the ability to compare BI tools’ values, as well as data DevOps are also evaluated.