After 61 videos including 4 first ever onsite livestreams, 150 minutes of recording including multiple exclusive shots – our coverage of Black Hat USA 2025 closes. Black Hat USA 2025 featured over 100 briefings and 120 sponsored sessions, with coverage spanning keynote presentations, technical sessions, and exhibit hall innovations. Topics ranged from AI-driven threat detection and agentic SOC platforms to identity verification and proactive risk management. Trends in cybersecurity regarding defence, use of AI agents, and focus on resiliency continue to grow.
The Conference
Black Hat USA 2025 featured over one hundred briefings and 120 sponsored sessions. Attendance numbers are forthcoming. 2024’s edition featured over 20,000 in person attendees.
Cautions
Black hat is not a conference to attend without preparation. All of one’s technology should be up to date. One should ensure they are leveraging a VPN and a RDID wallet when intentionally going around black hat. If not using one’s phone, a portable faraday pouch is always beneficial.
Friendly reminder: this research provides examples of what was shared with us at the event, not an evaluation, validation, or recommendation of the given technology.
After 61 videos and related fact checks, over 150 minutes of recording including for the first time ever – four onsite LIVESTREAMS – our coverage of Black Hat USA 2025 closes. Black Hat featured over one hundred briefings and 120 sponsored sessions. Clients may recall the expo hall restrictions during our coverage of HIMSS which treated the entire expo hall like a surgical operating room from a privacy perspective. Guess what? It was even tighter at Black Hat. Nonetheless, we were able to capture the energy as Expo Hall was opening. Not only that, for the first time ever, Informa (who owns Black Hat) gave permission to someone to do a walkabout in Expo Hall prior to its opening for the day. That’s right – enjoy your exclusive look at Black Hat USA 2025 Expo Hall. Not only that, we were able to capture the mouthwatering lunch served on Wednesday. Once again, unlike most events, the What’s To Eat? Video does not include any attendees enabling us to really get a great shot of the food! A first for TBW Advisors LLC – we did four livestreams while on site. One live stream on Tuesday, Wednesday, and Thursday morning. One final livestream went out on Thursday as I requested assistance on your favorite videos for my segment on the August 9th broadcast edition of Computer Talk Radio.
While at Black Hat USA 2025, we conducted research for three additional forthcoming Whisper Reports for our clients. The playlists are unlisted but available and will eventually fill in with the video version of the report so you may wish to bookmark these playlists.
Kicking off in dramatic fashion, the conference kicked off with an amazing keynote from non-other than the most famous virus hunters – Mikko Hypponen and father of the Hypponen law of IoT security – one of our favorite coverage spaces. Specifically, Mikko said that if a device is smart, it is vulnerable. It was amazing to hear his story.
On the bleeding edge of things, we received two session summaries from Microsoft’s Thomas Roccia. The first session was his Black Hat session on NOVA – Prompt Pattern Matching regarding a new type of threat gaining traction. The second session is actually at DEFCON – the sister conference where no one would be ignorant enough to bring in modern technology outside of a faraday cage. Fortunately, we caught Thomas while at Black Hat. IN this talk Thomas shared that they are releasing an AI Agent to track crypto currency’s movements including visualization to combat crypto money laundering. The final Microsoft session itself that we captured is the Unmasking of Cyber Villains. I always love when engineers get a very loud boastful ovation from the audience. This stage featured the heroes of MISTIC and Dart who shared how they leverage each other’s strength. MISTIIC stands for Microsoft Threat Intelligence Center while Dart stands for Microsoft’s Diagnostics and Recovery Toolset. In this session, the Microsoft team emphasized that incidents require empathy, speed, and precision. The Darth team is on the ground delivering the empathy and getting the data to MISTIC. MISTIC in turn, provides the cheat codes to the Darth rescue team to quickly combat the incident.
On the topic of using AI Agents on a team of humans in wish SOC, James Spiteri from Elastic Security shared a summary of his session. “AI without Borders: Extending analysts capabilities in a modern Soc” dove into details how Agents and humans can successfully interoperate in a SOC. James also covered critical questions you need to think about in order to truly operationalize this type of situation.
As with many events, some exhibits span outside of the formal expo hall. We were invited to the Dune Security Command Center on site where we heard about their solution. Their adaptive training uses a personal credit risk scoring model. It targets each employee’s risky actions and knowledge gaps with customized, targeted, proactive program. The goal is to elevate them to meet corporate standards. This theme of preparation, training, and doing things up-front was definitely a theme. Cumulated shared how their solution focuses on resiliency. Given that the proper way to discuss it is always when and not if, it is wise to ensure a quick recovery when it occurs. This preparation and looking out for the threat aligned with Qualys’s Risk Operations Center. This center is focused on assisting organization proactively identify, prioritize, and finally remediate identified risks. Covering all five personas in a SOC (alerts, vulnerabilities, threat intel, case management and DFIR (digital forensics/incident response )) StrikeReady’s platform integrates with 800 tools and is focused on removing each role’s pain points. Continuous Threat Exposure Management or CTEM is the area addressed most recently by Safe Security. Booli also moves things earlier in the process, in their case identity stitching. Specifically at the very beginning of the process including score carding the identity and providing the information back to the identity service. Ensuring stolen credentials are changed once they have been phished and the criminals attempted to leverage them, Mokn was on site to tell attendees about their solution.
If your organization would prefer to fix vulnerabilities instead of the common security software composition analysis, Heeler Security was the booth to visit. Feeling overwhelmed, by cloud configurations in your organization? imPac Labs was on site talking about their expertise. Admittedly, given my Microsoft Patent application on Policy Profiles, cloud configurations is a problem space on our radar at TBW Advisors. Speaking of high availability environments, HAProxy Technolog exhibited their platform that brings enterprise security performance and configurability into packaged software.
An area we have discussed in Conference Whispers: Money 20/20, Conference Whispers: HIMSS 2025, and Conference Whispers: Fintech Meetup 2025 – verifying the hardware device is a valuable defence vector for fighting fraud. At Black Hat USA 2025 we met SmallStep that enables device identity with cryptographic identity ensuring corporate devices are used to perform work. Leveraging device identification to eliminate deepfakes within a corporation, Netarx leverages multiple models to ensure your corporate communications are safe from deep fakes. Elastic Search – an open-source project known for search – found itself building native security and analytics due to popular demand.
Moving into the agentic side of things, Microsoft’s AI Agent Challenge was a big hit. Their booth had plenty of specialists on site to answer any of your questions. Focusing exclusively on AI Agents for the Red Team, Mindgard’s solution keeps probing to find vulnerabilities, filters through them based on your target and context. Finally, remediation advise is dispensed. Cyata built a built a control plane for Agentic Identity and includes policy enforcement. Addressing the full lifecycle above and beyond triage, Exaforce shared their Agentic SOC Platform. A demo of Exaforce was also captured. Finally, if you are unfamiliar with the current state of agents or have never seen an agent in action, enjoy the video with Ralph. Ralph comes from Cyber Innovate; a think tank focused on stopping threats from AI Agents themselves.
Black Hat USA 2026 will once again return to Las Vegas and will be held at Mandalay Bay Convention Center in August 2026. The exact dates have yet to be announced at time of publication.
*When vendors’ names are shared as examples in this document, it is to provide a concrete example of what was on display at the conference, not an evaluation or recommendation. Evaluation and recommendation of these vendors are beyond the scope of this specific research document. Other examples products in the same category may have also been on display.
Public and Video Edition Released: August 11, 2025 11am
Analyst(s): Dr. Doreen Galli
Photojournalist(s): Dr. Doreen Galli
Abstract:
“Integrating AI customer service with existing IT systems starts by setting clear business goals. AI should enhance, not disrupt, current workflows and streamline real-time support. Every organization has unique systems, so tailored integration is essential. A major challenge is fragmented data—making robust pipelines and clean, synchronized data critical. Accurate timestamps and system compatibility across platforms are key to ensuring effective AI performance and a smooth digital transformation journey.”
Target Audience Titles:
Chief Information Officer, Chief Technology Officer, VP/Director of IT Operations, Enterprise Architects
Chief Customer Officer, VP/Director of Customer Services/Success, Contact Center Operation Managers
Solution Architects, DevOps & IT Administrators, Customer Support Agents, Data Scientists and ML Engineers
Key Takeaways
Start with clear business goals so AI enhances workflows without causing disruptions.
Tailor integration to your unique tech environment to avoid inefficiencies.
Reliable, clean, and synchronized data pipelines are essential for effective AI-driven customer service.
We took the most frequently asked and most urgent technology questions straight to the technologists gathering at Customer Connect Expo 2025 held at the Las Vegas Convention Center. This Whisper Report addresses the question regarding how can we integrate AI-driven customer service solutions with our existing IT infrastructure? As Ford’s Dr. Kalifa Oliver shared, “first we need to break down our needs and our goals and figure out which pieces of AI actually build efficiencies in our IT systems because right now there are too many systems that are fragmented.” With ALL AI projects, it is best to start with the business goal not the technology. We do not want to spend resources to integrate technology that goes unused. Furthermore, the context of the business goal helps guide engineers when they have design choices to make.
AI in Customer Service is all about optimizing and improving the customer service workflow to lead to maximum customer satisfaction. As Zaon’s Jason Kaufman shared, “using artificial intelligence tools within the organization to actually help drive and make more efficient the processes that go into place in order to support good customer service. For example, leveraging artificial intelligence to actually analyze chats real time community forums real time. Actually monitoring that (the communities) helping to gain insights about what your customers have questions about so that you can leverage the AI to actually generate the knowledge on the fly to actually provide that (information removing confusion) back to them real time as if it’s another person on that community thread.” The nonobvious challenge in achieving this solution is best described by Claritiv’s CEO Sean Gigremoss. “Everybody has workflows. Every company is unique. What tools do they use? What products do they use now? Do we need to build it?” In other words, every organization has a unique, highly mixed environment with varying degrees of maturity both in the technology itself and the organization’s ability to deploy technology.
Verse.ai’s Zac Brooksher recommends focusing on complimenting the current workflows and processing. “We can integrate AI driven customer service solutions using full funnel metrics understanding all of the conversations the timestamps the channels the appropriate team members what next steps are all integrating into existing systems and processes just to complement what the current workflows and data processing is today like.” Any technology not realizing it is complimenting an existing process will instead create process interrupts. The distinction really is a big difference.
As Claritiv’s Sean Gigremoss shared, data is everywhere! “They make it so easy for us to integrate because in the end that’s important because all the data are in this different .. disparate systems. You need information from Salesforce you need information from zoom you need information from slack you need information from your database you need information from your customer’s database so to be able to do that you need to make sure that you’re using the tools or you’re partnering with companies that help you so that you can focus on what you do best.”
But the data isn’t just everywhere, it comes from everywhere. The first obvious location was shared by Enthu.ai’s Atul Grover, “we integrate with the telephony at the dialer.” And the rest such as the web and email communications, “we ingest that using an API driven environment.” Diabolocom specializes in capturing all that occurs between the customer and the organization on mobile devices. As Diabolocom’s Benjamin Shakespeare shared, “with our mobile solution that we are about to release
the market .. So all field reps anybody who is using a cell phone today with every interaction they have on their phone our AI will then score that call transcribe it and push it directly into the CRM So any lack of compliance that you are seeing today in your organization from people that are not sitting behind a computer that will be no longer.”
Now that we understand we are complimenting the existing customer experience workflows for the benefit of the customer experience and that data is everywhere, what can we do? As Macy’s Siva Kannan Ganensan shared, “you need to make sure your data pipeline is very robust when we talk about all this AI integration data is the core so make sure the data is cleansed and always readily available ready to serve with that we’ll be able to integrate an into your existing architecture or in your organization.”
Figure 1. Compliment Workflows & Leverage Robus Data Fabric
It’s all about the data infrastructure! You need robust data pipelines as part of your data fabric to seamlessly integrate any new AI offering as depicted in Figure 1. AND you must ensure data quality. For example, data quality is paramount when dealing with timestamps of customer communications. What time zone is your organizational standard? Do your IT systems work in that time zone, and do you know what systems provide timestamps in other formats or time zones? Is that true for any and all corporate acquisitions feeding data into the system? Is the system designed to handle the variety of daylight savings time scenarios? Are all the clocks adjusted for daylight savings automatically or manually? Finally, are the timestamp clocks aligned? To the second or to the minute? It’s valuable to know if you can look at time as fact or approximation in your organization. If your organization is going through any type of digital transformation, it is critical to get the best advice available to ensure your success. Ensure your success by scheduling your inquiry with a TBW Advisors advisor before starting any critical phase of your digital transformation journey. Get the smartest advice available and leverage our firsthand experience to your advantage.
To strengthen cybersecurity in FinTech, experts emphasize a layered approach that combines technology and human awareness. Rising threats like phishing, smishing, and fraud demand not just better tools but also vigilant, well-trained employees. Embedding security scans into software development, analyzing diverse data signals, and adopting a “defense in depth” strategy are all critical. Ultimately, staying curious, asking the right questions, and embracing evolving technologies—especially AI—can help organizations stay ahead of cyber risks.
Research available only to clients at this time.
*When vendors’ names or quotes are shared as examples in this document, it is to provide a concrete example of what was on display at the conference or what we heard doing our research, not an evaluation or recommendation. Evaluation and recommendation of these vendors are beyond the scope of this specific research document.
AI is transforming media and entertainment, reshaping workflows and automating the tedious. This shift isn’t new—it’s an evolution already well underway. While concerns about disruption persist, AI is proving to be a powerful tool that enhances efficiency, making content more accessible and refining quality. From metadata enrichment to streamlined production, AI empowers professionals by eliminating the mundane and allowing more focus on creativity. Rather than replacing jobs, it shifts how work gets done, seamlessly integrating with existing processes to unlock new possibilities in storytelling, production, and distribution. The industry is adapting, and AI is at the heart of that transformation.
Target Audience Titles:
Chief Technology Officer, Chief Supply Chain Officer, Chief Digital Officer
Chief Data Officer, Chief Marketing Officer, Chief Content Officer
Head of AI and Machine Learning, Data Scientists
Product Managers, Content Managers, Sound Engineers, Distribution Engineers
Production Technologists, Streaming Platform Developers
Chief Technology Officer, Chief Supply Chain Officer, Chief Digital Officer
Key Takeaways
AI is transforming workflows, automating the tedious, and reshaping media and entertainment.
Efficiency gains let creators focus on storytelling while AI enhances accessibility and searchability.
AI isn’t replacing jobs—it’s evolving how work gets done, integrating seamlessly into production processes.
We took the most frequently asked and most urgent technology questions straight to the Technology experts gathering at NAB Show 2025. This Whisper Report addresses the question regarding how can AI and machine learning transform media and entertainment?
As DeepDub’s Oz Krakowski stated, “We see is a lot of the work that was done before is now done in different.” These changes have already hit the headlines for as Dell Technologies’ Tom Burns pointed out, “Everybody’s all concerned with Gen AI but of course the writers and actors strikes were all about that.” Thus this AI transformation is not new but rather is currently underway. Latakoo’s Jade Kurian offered this perspective. “The question now is how do we do this thoughtfully? How do we do it in a way that we don’t compromise ethics – where we don’t compromise people’s jobs? How do we make it flow back and forth where we take advantage of AI and machine learning to make our lives easier, make our lives better, and make entertainment and media better.” Cinnafilm’s Dom Jackson suggests we take another step back to gain a larger perspective, “There’s a lot of fear around AI and those technologies and in that sense, I see those as part of a continuum of ongoing automation processes that have been going on since the industrial revolution. Everyone’s always scared when something new comes along and then very quickly it becomes normal and it empowers us to work in new and different and usually more efficient ways.” See Figure 1 for the Cornucopia of AI use cases suggested. Let’s explore some of those new, and different, more efficient ways.
One thing is for certain, there is no shortage of opportunity for AI to positively impact the media and entertainment sector. The favorite use case among all users, as Strada’s Michael Cioni put it, “AI is best for our industry as a utility form to do the mundane tasks .. we need AI that automates mundane tasks like color correcting sound noise reduction, video audio noise reduction, face tagging, locations, objects, emotions – those are all the things that no one wants to sit and log footage. AI can log it for us.” Or per Ross’s David Green, “AI is going to make us more efficient and more effective and let us focus on what we love doing which is creating amazing content.” No matter which perspective you prefer – the elimination of the mundane or the freeing up to do the fun parts – AI is here to stay in media workflows. As Dell’s Tom Burns observed, “Machine learning has already transformed media and entertainment in so many invisible ways from security to fixing single pixel defects to all kinds of low-level network functions and automated provisioning.”
When it comes to all that stored media, there are plenty of suggestions of how AI can assist as well. Per SNS’s Alex Hlavaty, “It actually can be an incredibly helpful buddy to sort through the stuff we don’t want to do parse through petabytes worth of information. Help us find assets more quickly and just interact with our data in a much more meaningful way while reducing man hours doing things that are laborious.” . Eon Media’s Greg Morrow observed, “our customers have large libraries of video files that only have a file name or have just a a small title. We really enriched those assets with information to make those assets more usable by identifying people places things emotional sentiment um ethnicity as part of those assets.” Dell Technologies’ Tom Burns denoted, “One of the GEN AI things that is proving to be useful is for companies that have large archives or studios that have that have the rights holders to a lot of content, using AI to extend the metadata and inform them of what they actually have in their archive allows them to make that more searchable and therefore more monetizable on.” Increasing metadata for the purpose of search and the related business cases that come from having truly searchable content is a common theme. As Axle.ai’s Sam Bogoch simply stated, if, “they can’t find it they can’t reuse it.”
In some of the use cases such as sound editing, it has completely transformed the task at hand. As DeepDub’s Oz Krakowski observed, “just like you cannot imagine a graphics designer not using Photoshop it’s unheard of right however 20 years ago this was extremely questionable nowadays thinking of doing voice design and editing dialogues without using AI.” Ross’s David Green offers additional suggestions, “things like camera tracking so instead of having to every single second manually figure out where things are and do manual keying you know markers and those sort of things we can use AI to automatically be able to do those things .. instead of having to flip through a manual.” Dell’s Tom Burns observed, “when you render your VFX AI upsampling has gotten so good now that you can render at 2K and up to 4K and it looks better than if you rendered at 4K in the first place.” Wow! Upsampling rendering better than if it was 4k in the first place – now that is an improvement – by definition. Localization is another area that has been drastically impacted by AI. Today, with AI tools such as Yella Umbrella are, “making content accessible to users that wouldn’t have access to it normally either because there’s no one to localize that content or just because the content that they want to access is not available in the accessibility form that they prefer.” If the form you prefer isn’t about language but more about duration, Magnify’s Ken Ruck shares today one can, “edit automatically (and) create clips automatically.” Clients may recall our coverage of Conference Whispers: NAB Show 2023 when automated shorts were first highlighted.
One of the most treasured advancements is that of workflow automation. As Eon Media’s Greg Morrow stated, “workflow automation to improve the efficiency of a media organization in order for the people in the organization to create higher value content and less of the drudgery work.” In other words, AI can transform Media and Entertainment by enabling all to do more with less. But if you are worried about your job, Cinnafilm’s Dom Jackson assured, “strangely ultimately people always end up having jobs they’re different jobs but people always end up with plenty of work.”
As cyber and physical security continue to merge, proactive, multi-layered strategies are essential to safeguard critical assets in interconnected environments. Secure data practices, including encryption for data in transit and at rest, during compute, and ensure compliance with high security standards. Architectural resilience is crucial, integrating cybersecurity from the outset rather than retrofitting outdated systems. Correlating physical and cyber events provides valuable context. Finaly, digitizing workflows streamlines response efficiency, minimizing the window of vulnerability during attacks.
Target Audience Titles:
Chief Technology Officer, Chief Security Officer
Chief Information and Security Officer, VP of Cybersecurity
Director Cyber Physical Security, Security Analyst
Cybersecurity Engineer, Incident Response Analyst
Key Takeaways
Data must be encrypted at rest, in transit, and during execution.
Cyber Physical security requires a securely designed architecture from the start.
Cyber and physical threats must be correlated.
Only a digitized workflow can respond with the required speed to cyber physical threats.
As with all security, cyber physical security must also be concerned with, “ data security and encryption … that’s data in the device, data in transit, data in rest at the servers, and so all of those things we have the highest level standards and we also meet more advanced requirements, “ Bioconnect’s Edsel Shreve. The solution should be flexible enough to enable any data protection requirements that come into play. Edsel Shreve went on to further explain, “for example you need to do certificate rotation for things like TLS encryption So we can do those things not every customer wants them but those are the things that we’ve actually got in our system for the folks that have those higher level requirements so it really is the combination of how do we make sure that they’re cyber secure sitting on the network and then how do we make sure that they’re physically and the data is secure on the on the readers and devices themselves.” In addition, TBW Advisors LLC recommends confidential computing architectures for protection and privacy during computations. For additional information see Industry Whispers: Public is Private – Confidential Computing in the Cloud.
Taking a 1968 mustang and updating it to 2025 safety standards would be quite the challenge and likely land up with an ugly beast that is neither safe nor resembling of a mustang. Cyber physical security is no different than safety. It must be thought of and integrated from the very beginning. As LVT’s Steve Lindsey explained, “it starts with architecture if we can rethink our architectures and we can start building for cyber security in mind.” The challenge of physical cyber security is that, “for the longest time in the physical security space we’ve been using on premise systems and as we’ve lifted and shifted those into the cloud .. what complicates that is as we’re deploying these systems it’ not just cloud to end User, it’s Cloud to IoT (Internet of Things) device which is going through usually public cellular or satellite infrastructure itself and there’s other things that need to be done to address that” Steve Lindsey.
The real power of cyber physical security is the two areas working together to correlate events. Through correlation, context and a greater understanding is realized. An example shared by Advancis’ Paul Shanks demonstrates this best. “Someone loses their badge and falls out of their pocket and they’re logged into the network from home and their badge is used at the building. Those two events by themselves are benign but we take that together and create a an alert for the operator to look into whether is it a Cyber attack or is it a physical attack.”
As early as 2019 TBW Advisors LLC has been advising clients to automate security responses when possible for the simple fact you must. Ransomware attacks were already taking place within a 35-minute window. In 2025 the cyber physical attack vector also calls for automation or a digitized workflow at the very least. As Advancis’ Paul Shanks communicated, “we can take that and make that workflow digitized so that all they have to do is read click and go. Simple as that.”
After over 200 minutes of recording, 6 flights of stairs, and over 30 factchecks, our coverage of the rebranded Customer Connect Expo 2025 or CCE25 closes. The event featured over 43 keynotes and seminars and over 200 vendors exhibiting. Keynotes included discussions on customer loyalty, employee satisfaction, data-driven personalization, and AI in customer experience. A seminar focused on enhancing call centers with AI agenst is also included. Exhibits ranged from technology supporting customer experience and call centers, data consolidation and customer 360, to entire platforms and BPO services.
Publicly Published with video edition: June 19, 2025
Analyst(s): Dr. Doreen Galli
Photojournalist(s): D. Doreen Galli
ABSTRACT
The gathering of Health Information and Management Systems Society, 2025 HIMSS Global Health Conference and Exhibition or HIMSS 2025 allowed over 28,000 attendees from 88 countries to gather. Discussions revolved around the pursuit of global health equity, the impact of digitization on revenue growth, and the importance of security in healthcare technology. Thought-provoking questions were raised about common household medical devices, and innovative solutions to improve patient access and operational efficiency were highlighted. The event centers on the intersection of technology and healthcare, emphasizing the need for secure, efficient, and patient-focus approaches to modern medical challenge.
The Conference
The 2025 HIMSS Global Health Conference and Exhibition or HIMSSS 2025 saw over 28,000 attendees gathered with a net gain of over 2,000 attendees from the previous year.
The event spanned the Sands convention center at Venetian as well as leveraged the connector bridge and all of Caesars Forum.
Attendees titles spanned clinician, IT director, Chief Medical Officer, founder, investor, security analyst, to Chief Privacy officer.
Cautions
At HIMSS the entire expo hall is treated as a patient operating room from a privacy perspective. Thus, if you want press coverage of any type, one must have executed all planning before the start of HIMSS. Press was not allowed to walk up and film attendees without prior authorization. Many first timers at HIMSS were caught off guard by this aspect.
Every event has their own personality and HIMSS 2025, the conference for Health Information and Management Systems Society or HIMSS annual gathering is no different. In Healthcare, data privacy is not just about protecting data. As attendees regularly shared, health data represents a patient’s whole body, a patient’s being, a patient’s life history, the data represents the patient’s life – not to mention individuals can be fined for making mistakes. Thus, one might expect, HIMSS25 was a very, very private conference. A huge no cameras sign welcomed all to the expo hall and Press were required to be prebriefed and reminded multiple times, no advance permission, no video. As a point of comparison, our video to time on site ratio was 50% of what we were able to achieve at CES. Nonetheless, we were able to work with the system and bring you a whopping 37 videos and over 110 minutes of video, endless shorts to enjoy, and research for 4 different research documents including this one. The Conference Whispers: HIMSS 2025 playlist is available on our channel for you to enjoy.
HIMSS welcomed 28,000 attendees to see more than X exhibits and y sessions with over Z startups represented. The energy was quite high as all awaited the show’s opening and the registration lines moved quickly. The Sphere, right next door, even put on a wild psychedelic show to welcome all. Finally, the moment arrived all were waiting for when the Expo Hall Opened. Food could be found for purchase at both locations. The Venetian had their Bistro open with multiple locations throughout the event. Much like SEMA, the Venetian Expo leveraged the bridge connecting it to Caesars Forum which also hosted HIMSS. For those that were at Caesar’s Forum, food was available at the café known as cash-concessions.
We were able to conduct research for three forthcoming Whisper Reports for our clients. The playlists are unlisted but available and will eventually fill in with the video version of the report so you may wish to bookmark these playlists.
Due to the restrictive privacy nature of the conference, we could not record any keynotes and sessions were limited but we were still able to capture great research. First, enjoy the press Q&A session held by HIMSS very own President and CEO Hal Wolf. This session covered the gambit including HIMSS instrumental role in ensuring citizens around the world achieve health equity. Their mission is independent of any specific government. He has high hopes that private organizations will step in to compensate for any globally shifting landscapes. TBW Advisors was excited to say that we were able to secure HIMSS President and CEO Hal Wolf’s answer for the Whisper Report based on Question 1 and Question 2 above. These answers are presented separately from the primary session video. Hal Wolf’s answers to Question 1 and Question 2 are in their respective playlists.
The Alexander Group provided their framework in the session titled, “From Strategy to Success: Rel World Go To Market Studies”. This session provided their framework for revenue growth in healthcare through digitizing. The framework nicely summarizes the primary objectives of current investment areas that are occurring within healthcare to grow revenue. The session included a specific case study to drive the point home. The session, “Revolutionizing Healthcare: The AI Powered Stethoscope? During this session, Minttihealth CEO Xiaong Zou left attendees with one important question. “Why is there a thermometer in every home but not a stethoscope!?” For those seeking to secure and extended resilience across endpoints used to manage care and smart technologies, Absolute Security provided a session on a model to secure the health enterprise. Specifically, they leveraged a healthcare model to minimize risk into IT Security.
In healthcare, standard business operations are separate from technologies leveraged to provide healthcare. While both may deal with health data, health operations are significantly riskier and more restrictive. There were innovations serving both aspects of the healthcare system at HIMSS. On the front office side, we found one of those technologies you hope the next doctor you see with has deployed. Relatient’s focus is on enabling patient self-scheduling, even for new patients without using the Patient Portal. No more hold time and spending hours trying to get into the doctors’ office. Relatient purports Practices leveraging the technology have realized 70% of self-scheduling are brand new patients with 30% making their appointments after hours. Xcaliber shared their agentic AI solution for healthcare which can anchor to any of your organization’s data stores. Problems they solve include prior authorization and discharge summaries. Aisera is another agentic AI solution for Healthcare with three separate fully developed ontologies for healthcare ready to go. Aisera purports it is designed to leverage agentic AI to build out new workflows opening the doors to endless possibilities.
When you move from the front office of healthcare to the back office, many things change. Even the keyboards and mice must be different so they can be sanitized. Fortunately, Man & Machine has waterproof and washable keyboards and mice available. The mice can even be dipped in 10% bleach! Warning, do not try that at home with your equipment!
Keyboards are not the only devices to support providing health, doctors leverage many handheld devices. Stethoscopes, blood pressure meters, glucose meters and the likes. Telemedicine and AI are also impacting these medical devices. In turn, these medical devices are also becoming more intelligent and capable of provide remote and real-time data such as those now available by Minttihealth. For those in cybersecurity, at this point your head might start to spin at the possibilities of it all. Have no fear, there were many providers on hand to help including Absolute Security. Absolute Security solutions aim to ensure those end points such as tablet and PC’s in use are secure and resilient.
Some of those endpoints are more expensive than others. Some may be huge expensive machines. Keeping track of all those assets and ensuring the safety of staff require an intelligent location solution. Cognosos provides an infrastructure light, location intelligence solution for your assets – man or machine.
Moving on to the care side and practitioner support, Evidently provides clinical summarization and decision support created leveraging actual clinicians. Notice it is a decision support tool as the clinician is ultimately responsible for taking care of the patient. We often refer to this as Human in the Loop or HIL. One interesting capability of Evidently is to provide a very clear line where facts originated. This makes it easy for the clinician to decide to agree or disagree with the technology’s suggestion, ultimately building trust.
Publicly Published with video edition: May 29, 2025
Analyst: Dr. Doreen Galli
Photojournalist: Dr. Doreen Galli
ABSTRACT
Manifest 2025 allowed over 6,000 attendees to see more than 1,500+ shippers +1200+ startups and investors + 300 Speakers with over 50 countries represented. Key highlights included a case study on supplier globalization, a new AI tool for supply chain communication, and comprehensive logistics solutions. A new international bridge, opening in Fall 2025, promises to streamline trade between the USA and Canada. Innovations in urban deliveries, last-mile solutions, and digital verification were also presented. Advances in data and inventory management were demonstrated, along with AI-driven solutions aimed at optimizing logistics. The event emphasized the industry’s move towards digitization and automation.
The Conference
Manifest 2025 allowed over 6,000 attendees to see more than 1,500+ shippers, 1200+ startups and investors, and 300 Speakers with over 50 countries represented.
Cautions
If you were speaking on stage, the terms and conditions of the conference meant that no one, even members of the press, were able to capture even a minute of any session. It is hoped next year the conference will adopt more standard T&C. In the meantime, we did capture some session summaries from speakers.
After more than 60 videos, endless shorts forthcoming, and research for 4 different research documents including this one, our coverage of Manifest 2025 closes. Manifest 2025 allowed over 6,000 attendees to see more than 1,500+ shippers, 1200+ startups and investors, and 300 Speakers with over 50 countries represented. The Expo Hall* was full of suppliers across the supply chain and logistics. The event featured a full breakfast as well as a Waffle Station. One could also purchase their breakfast or coffee at the Venetian Bistro. If you were still hungry, it wasn’t long before the extensive lunch was also available. Admittedly, the dedicated pasta station was also a huge hit with the attendees. However, of all the conference food available at the Venetian, it is their desserts that are always the biggest of hit – yes they taste as good as they look! If logistics and supply chain are in your interest area, enjoy and save the entire Manifest playlist so you will be notified when related shorts are posted as well. If you are not a client, it is even more critical you like your favorite videos, so we understand what technology you are most interested in seeing us capture.
The event opened on Monday with a lot of energy and select sessions. The registration lines moved quickly. Unfortunately, we were not able to record any sessions due to the terms and conditions of the conference. Many sponsors seemed quite upset and are hoping this is fixed for future years. We were able to conduct research for three forthcoming Whisper Reports for our clients. The playlists are unlisted but available and will eventually fill in with the video version of the report so you may wish to bookmark these playlists.
One persistent truth at any conference on supply chain and logistics, there is a knowledge set shared strictly about getting things from point A to point B. While the T&C of the conference meant no one could capture the sessions, we were able to get an exclusive overview of the Super Shipper Case Study by Alibaba straight from the executive at Alibaba.com. Titled, “Shipper Case Study, Globalization of Suppliers” announced several solutions for finding sources. The selections are customizable, extensive, b2b, and are meant to enable optimized scale for even the most sophisticated, and dynamic shipping environments of 2025. A new AI support communication tool, AXCIO, was announced that enables a conversational interface for your supply chain and logistics needs. Alibaba.com marketplace has also received significant update for its fulfilment capabilities particularly for cross border fulfilment. Capabilities include direct access to the logistics marketplace with the ability to get real-time live quotes.
With explicit and extensive hubs in Reno, Dallas, and Atlanta, ITS shared their end-to-end logistics capabilities and solutions. If you happen to be a freight carriers and your questions is how best to move freight from A to B – Optimal Dynamics has software designed to help you answer that question if you should use your assets or those of others. Nothing saves time going from point A to point B like a direct route! The Gordie Howe International Bridge announced it is opening Fall of 225. Connecting I-75 in the USA directly to Highway 401 in Canada minus 7 traffic lights! This new direct route will save time and money through the busiest commercial land border crossing between the USA and Canada.
Urban deliveries can be difficult and are frequently burdened with the congestion of the population. An exciting solution by Aeroscraft was on exhibit. Aeroscraft is an EVTOL – electric, vertical take-off and landing – like INVO EVTOL we saw at CES. In contrast to INVO, the Aeroscraft is a not a flying saucer for personal transport but rather a Blimp with the smallest model capable of a 9-ton payload – yes 9 tons.
Furthermore, it launches with a fleet of drones, their chargers, their operators, and massive payload. Once above the urban area, the drone operators get busy with line-of-sight capability delivery packages to the urban area below without adding to traffic! For additional research on drones, see Conference Whispers: Commercial UAV Expo.
Another challenging space involves delivering small products and the last mile. Hailify is a tech company that focuses on last mile of packages smaller than 2 shoe boxes and under 20 pounds. They focused heavily on the integration for small regional delivery. Likewise, TUSK provides an integrated network of the 9 top tier carriers into a single API, unified pick-up, contracts, everything creating a simple process to leverage multiple logistic solutions. Once you accomplish that last mile, the challenge for many solutions involves the last 10 feet. In theory, the network can be fully automated but how do you get the package from the vehicle to the person expecting the delivery? River.ai demonstrated their fully autonomous solution that can climb any stairs in any weather to take a package from a truck and hand it to a human expecting the delivery or accept a package from the human. That leaves one critical step left – verifying that the recipient and the related supply chain documents are accurate. Fortunately, the expo hall featured Trustd, a digital verification and identity platform designed for supply chain and logistics.. This solution enables not only verification of humans but document identity as well. Trustd provided an exclusive overview of their talk to TBW Advisors. In their session, “Platform Security in the age of Fraud”, Trustd explained why it is not only critical to verify the carrier, but all of the ‘paperwork’ must be authenticated. Was there supposed to be 3 crates or 6? How many crates did they pick up? Getting that information wrong can be expensive and crime rings have targeted this space. Additional research on Identity and Access Management is available in Conference Whispers: Identiverse 2024.
During our coverage of Conference Whispers: ConExpo in 2023, we observed the fundamental advantages of construction over manufacturing for digital transformation. Thus, we were very interested to understand the progress being made in supply chain and logistics towards cleaning up the data and digitization. As a first step, one can add intelligence to your existing forklifts with Slamcore. Their solution doesn’t require new forklifts but adds a camera, related sensors, and intelligent platform to suddenly provide forklift visibility to your facility. Barcode scanning and related manual data entry is frequently another troubled data spot – unless you have the right technology. The complex array of barcode layouts can make it extremely difficult to efficiently capture the alphanumeric text. This information represents the inventory and must be digitized accurately. Cloud 9 provided TBW Advisors LLC with an exclusive demonstration how their solution can efficiently handle this complex array of barcodes in the logistics space. Data regarding the size and weight accuracy of inventory is one of the critical pieces of data required in the logistics space. Cubiscan was one of the solutions exhibited that shared their approach involving sensors, cameras, and some intelligent algorithms to provide you what you need.
Not sure if the address is accurate and want to ensure the recipient didn’t move? Woolpert Digital Innovations is a Google location partner and can help you integrate with anything and everything Google offers in this space. Want to go more granular? Sensos shared their exciting innovations that help one track not only package’s location, but the condition of the package in transport with the convenience of a tiny label that has embedded cellular! As a former AT&T strategist, this capability used to come in something analogous to in size and agility matched only by the original brick cellular phones!
Inventory is a critical data space in supply chain and logistics. Fortunately 2025 includes autonomous inventory solutions such as the exciting solution from Dane Technologies. Such solutions leverage cameras for each shelf and autonomous technology to navigate the warehouse. Understanding the limits and how they match to your inventory is critical to select the right solution for your warehouse. We were also able to catch the demonstration of Dexory robot in action on the exhibit floor. Of course if you do not want to do inventory but rather pick the inventory for a customer order, then Brightpick is someone to evaluate. Leveraging drones for inventory management vs a moving robot, the Swiss Tech solution by Verity is something to also consider if you are seeking to get efficient clean inventory data.
If one prefers to just bring someone in to assist in cleaning up the data space, plenty of integrators were also on hand. WMS specializes in business process management for the supply chain space. WMS capabilities include digitizing everything to prepare and leverage the new generation of logistic intelligent solutions. 4flow is another example of someone that was available to enable digital transformation in this sector.
If an organization is fortunate enough to have their end-to-end data clean enough for AI, there are solutions ready to help you become optimal! Want predictive capabilities for freight costs and visibility to your buying power? Greenscreens.ai is a truly predictive solution with an impressive accuracy rate. Vizion provides container intelligence, tracking, and monitoring through its comprehensive consolidated APIs for most freight carriers. The goals are accuracy in arrival time. For those with clean data and seeking to move all the way to agentic AI in logistics, Arnata shared their solution. If you have a factory full of robots and you simply want to know where they all are on a single pane of glass? InOrbit.ai is all about simplifying robot orchestration and giving you that exact unified view. We have exclusive interview with Dexory to understand how their inventory visibility robot works. TBW Advisors LLC was also able to capture an exclusive description regarding the capabilities of Rivr.ai that isn’t stumped by the stairs leading up to your front door! Admittedly, of all the autonomous solutions, the most jaw dropping was the loading of a semi-truck trailer in 5 minutes flat. From the financial reduction of risk to the lessoning of burden on hard-to-find workers, a case study on Slip Robotics in a distribution center would be quite an interesting read.
Publicly Published with video edition: April 27, 2025Analyst: Dr. Doreen Galli
Photojournalist: Dr. Doreen Galli
ABSTRACT
CES 2025 allowed over 141,000 attendees to see more than 4,500+ exhibitors including 1400 start-ups. Attendees and exhibitors agree the phrase that best described the event was “tech that is available.” While CES 2024 brought concepts, CES 2025 brought available products with realized agentic AI, mixed reality, brain computer interface – even in consumer technology, autonomous, solid state, flexible, and with alternative power means across all aspects of life, work, and play.
The Conference
The first Consumer Electronic Show (CES) was held in New York City in 1967 with 17,500 attendees1. It is an industry conference focusing on all aspects of technology. 2025 is the first event where CES is not officially an acronym. The conference features new product announcements in product categories and marketplaces across consumer, enterprise, and industrial computing.
CES 2025 was held in Las Vegas, Nevada and had just over 141,000 registered attendees, with 4,500+ exhibiting companies.
If 2024 was the year of this is what we are planning, 2025 was the year of its here and available.
Attendees at CES 2025 hold titles such as CEO, Founder, Investor, VP, Director, Chief Marketing Officer, VP of Engineering, VP of Product Development, data scientists, lead engineer, and buyer.
Cautions
Care must be taken when creating a CES schedule. CES 2025 spanned multiple venues; buses and the Vegas Loop were provided with convenient routes between all venues. To this end, one’s schedule must allow for the transport or walk time between events. TBW Advisors’ analyst found that 30 minutes was sufficient between LVCC and Sands Convention Space; attendees should plan to allow one hour for transfer between other venues.
Just because a product has advanced AI and is designed for the home or office, doesn’t mean that your privacy was fully taken into consideration. Adopters must verify data location and policies for any new products before they are brought into the home or office.
After 36 hours, 76,000 steps, 20 flights of stairs, 1 Vegas loop ride, 136 videos, 140+ fact checks from around the world, our coverage of CES 2025 closes. If attendees had complaints in 2024 CES, it was that when asked, where can I buy it? They were told, “this is just a concept”. In 2025, the attendee complaint of the day was that they saw it all before. YES, as prototypes last year. Today you can buy it, and it has a consumer edition available on Amazon. Even the Flying saucer is available for pre-order with delivery in 2 years; more on that in the mobility section.
CES 2025 had some 141,000 registered attendees and 4500+ exhibits including 1400 start-ups* that spanned multiple venues. Mandalay Bay always opens the shows with two days of Press events. Mandalay Bay was the site for Showstoppers Launch it hosted by Jethro, Unveiled which is the first preview of CES Exhibits for member of the press only, and CTA Tech Trends, a presentation of CES’s hosting organization on all the data about the sector. They even had breaking news on the estimated impact of the forthcoming tariffs, estimated to lead to $90-143 Billion dollar decline in spending. Any of the host hotels or the airport provided badge pickup capabilities, minimizing lines. Aria hosted the Hollywood and AI content which echoed our NAB Show coverage. Over at the Las Vegas Convention Center or LVCC, South Hall is home to design predominantly downstairs while South Hall upstairs hosted the sourcing.Central Hall is home to the Big-Name Brands and CES Mainstays such as our LG Tour you’ll read about later. The North exhibit hall – not just the meeting rooms – was open post construction and showcased the exciting enterprise meets innovation exhibits. There is a walkway that connects the North Hall to the West Hall across the street. The Vegas Loop is also available to commute between the various LVCC sections. Buses are available between locations and run frequently but it is advised to stick with one location per day if you want to maximize your time at the actual event versus traveling. Speaking of getting around, the LVCC West Hall is home to mobility and autonomous solutions. CES is the largest automotive show in the world after all.
Most years at CES were extremely visual and easy to see the innovations. There were no robots one year– next year there are robots with very limited functionality. Many of the innovations in 2025 were most appreciated at the detailed level; thus, those that quickly walked by seeking visual stimulation likely missed a lot of what was shown. Fortunately, since media can specify their interest areas, many of the great products found TBW Advisors so to quote the theme of CES 2025, let’s dive in.
CES is known for its amazing sessions. If you suffer from FOMO (fear of missing out), be prepared. At any given moment, at any given location, I have found there is always more than one session to select from that I believe I would genuinely enjoy. A session that at some recent point in my life, I have been in a conversation where that may have been useful to know they thought. CES 2025’s sessions made it difficult to choose location anchor days to minimize transportation time waste as well.
Diving right in to the Creator Stage outside of LVCC Central Hall, Black Eyed Peas’ Will.i.am shared his exciting news and his feelings about LG’s XBoom relationship and how it came about. In addition, Will.i.am announced his FYI beyond radio project, an innovative technology space and AI environment for creators that allows you to create a channel for LG’s ecosystem also accessible on the web.
Agentic AI was the hot topic for the session titled, The Rise of AI Agents. The year 2025 is not just about generative AI but rather a coordination of AI agents working together to solve complex problems for users and businesses – autonomously or with HITL (humanin in the loop). The panel shared that only 15-17% of projects have been successful but equally important, they provided three keys for a successful AI project. First, it should be viewed as a business project. Second, you must have the right data for the project. Finaly, they suggested starting small.
In the maximum capacity talk on The Race for Generative AI and LLM Supremacy, the panelists discussed the competition amongst the solutions. The challenge of every LLM developer is getting good solid data. Thus, the conclusion of the panel is that the race for LLM supremacy will provide the prize to the entity that holds that best data set. That right, it’s the data set that ultimately determines who wins the race.
Fortunately for all, there was the session on a topic so hot, we drew a crowd so large they knocked over my camera on Data Collection, Privacy, and Why you Should Care. (Bias disclosure) TBW Advisor’s own Chief of Research had the privilege of moderating and thus was on stage and could not hold the camera. Part of the cybersecurity track, this session reminded all that if you are not paying for the product, you are the product. Globally data privacy laws in practice are frequently leveraged as a tax. The need for resiliency for some nations can challenge the reality of data boundary laws. The panel touched on a very big debate: the data protective minimalists vs agency-assured data maximalists. The panelists also discussed what happens with your information once it has been compromised.
The Cybersecurity track had a very exciting announcement. All Conference Whispers: CES printed editions over the years have carried a stark warning in the Cautions.
“Just because a product has advanced AI and is designed for the home or office, doesn’t mean that your privacy was fully taken into consideration. Adopters must verify data location and policies for any new products before they are brought into the home or office. – Conference Whispers: CES 2020“
We cannot contain how excited we were to see the session on the announcement of the US Cyber Security Trust Mark! Coming this year, products can go through official certification. One is no longer left to wonder or forced to annoy your nearest tech relative to do an architecture review before you buy a baby monitor or a device for office use! Soon this mark will be as ubiquitous as the UL certification or EnergyStar certifications. US Cyber Security Trust Mark – get ready to look for it in 2025.
An additional session in the cybersecurity track was that on finding cybersecurity talent. Given how many engineers have hit the market due to generative AI coding solutions, one critical point the entire panel agreed on was that the required cybersecurity skill set required is evolving, Specifically, cybersecurity now requires a more consultative approach. Perhaps due to the fact the human-in-the-loop are frequently the source of compromise.
While we once described the robots seen at CES being combination of “the house roaming vacuums, the technology of the smart speakers, and an iPad,” that is no longer true in 2025. We witnessed a solution ripped straight from a ConExpo coverage preview while at Unveiled. The fully autonomous HKCRC Rebar tying robot achieves 99.6% accuracy! This next robot is for you if you are not in construction but rather a service industry. Maybe hospitality or healthcare? Temi by Robocore is a general-purpose fully autonomous service robot ready to come to your service. Another fully autonomous solution from unveiled that could easily be cast in a Disney theme park is Jennie by TomBot. Jennie the robot dog is a service dog for dementia patients providing comfort without risking the safety of the animal. Jennie always drew a crowd just like a real puppy as well!
Our first example of the powered trend arrived at Showstoppers Launch it and featured a bionic leg by Bionic M. This powered leg assists the amputee with movement though its internal power versus just existing and leaving all the work to the recipient. For some, self-powered movement is not possible. Venetian Expo Hall featured an exoskeleton for those physically unable to walk therefore enabling movement for all by Cosmo Robotics.
Seeking to build a robot? Showstoppers Launch It featured all the details on the very popular Jizai robot developer kit. At the same event, we captured all the details on Thinker, the pre-touch sensor one can integrate into your own robot design. Need an entire humanoid hand? Mimic in the Swiss Pavilion shared their highly nimble humanoid hand that is the perfect solution to eliminate repetitive movements from actual humans! If you are focusing on vision capabilities of your robot or autonomous vehicle, then Eye2drive which enables human vision on a chip may have caught your attention in Eureka Park. If motors are involved, then rotary position sensors are a must to ensure proper functioning. Magnetic Tech shared their rotary position sensors for all to incorporate into your designs. Mobiltech sensors and digital twins also exhibited in Eureka Park. Mobiltech is a Nvidia partner for lidars and camera sensors providing precise synchronization between multimodal sensors. Interfaces are another area of innovation with Kyocera sensors creating floating displays and precision technology. TBW Advisors LLC had an exclusive Press Interview with the creator of realized Holograms at PXE Imaging discussing their technology. Holograms are now real! Who is ready to be beamed up in the new year?
Power is a big topic of innovation at large. CES North Hall featured a very popular flexible paper battery! Their entire booth was constructed of cardboard. InnoPhase IoT gave us an exclusive look at the Talaria 6. The Talaria 6 family of system-on-chips (SOCs) provides an ultra-lower power over Wi-fi solutions. The Taleria platform spans smart home devices such as lights, thermostats, and door locks for voice activated ecosystems such as Alexa, Siri and Google Home. Solar panels are getting a real makeover in 2025. First, they can be quite flexible and even 3d such as the flexible solar panels by Coatema. Second, the electrodes are getting an upgrade! In fact, Coatema featured one of the vendors we met in the Swiss Pavilion, GraphEnergyTech. GraphEnergyTech created new electrodes to replace traditional solar panels’ electrodes. Their solution saves 87% of the cost for solar panels while being 97% greener for the planet. How is that for an exciting technology jump?
There is a relationship between power in electronics and cooling. CES Innovation award Winner AirJet by Frore systems brings solid state active cooling to reality. Passive cooling creates bulky devices.
Prior solutions at active cooling meant a large noisy fan. Not anymore! Frore Systems have a variety of AirJet models available to meet your design needs. Enjoy these examples shared with TBW Advisors during our exclusive booth tour that demonstrate the impact of the AirJet. Specifically, common devices had their power measured. They then removed the existing cooling solution and replaced it with the AirJet. The power of the device was measured again and demonstrated the increased power when leveraging their AirJet. Furthermore, AirJet is not just a concept, is available in products today.
In the Manufacturing and Industrial/Commercial solutions space, we will once again discuss energy. This time a unique solution we found in the Swiss Pavilion by Enerdrape. For those unfamiliar, energy is the largest cost to run a data center outside of the servers. All the heat generated by the technology must be displaced for optimal performance. Enerdrape is a geothermal system that collects ground heat and requires no drilling to install. Depending on location, the Enerdrape sheets collect an average 100 to 200 W/sqm harvested continuously. This harvesting corresponds to a heating/cooling output of 350’000 Wh/sqm per year or 950 Wh/sqm per day. We will be keeping an eye on this technology going forward.
At TBW Advisors, we love data solutions, data technology, and all things sensor data. Fortunately, Showstoppers Launch it and Unveiled had us covered. Caddi presented their manufacturing data platform at Showstoppers. Seeking digital twin as a service for your factory? Enjoy CalTa’s Showstopper presentation. Prefer to focus on process automation? CalTa’s digital twin as a service can also be leveraged for process automation as described at Unveiled.
Real-time and continuous monitoring were terms we heard multiple times at CES2025. Fortunately, the Swiss Pavilion’s AeroSpec is able to continuously monitor air quality at the edge. This continuous monitoring of air pollution is a significant step forward over spot air quality check. Realtime, continuous, air quality is critical to keep populations aware of the true air quality conditions outdoors as well as indoors. Unfortunately, many commercial buildings (and residential) suffer from radon gas, a known human carcinogen. Continuous indoor air quality monitoring particularly for Radon is available from Radoff. Another continuous real time monitoring solution, this time to measure for target liquid monitoring was shared by AI Cubic K. CES occurred during the Cold, Flu, RSV and Norovirus outbreaks. To continuous disinfecting corporate or industrial spaces, Germpass offers a variety of solutions to automatically keep common touchpoints free from germs.
For anyone developing in and around the factory or industrial solutions, perhaps involving Siemens equipment, the AWS/Siemens developer kit should be on your radar. We were able to catch all the details in their joint presentation in the middle of Eureka Park. Concerned about the rapid retirement of the industrial workforce and all their related tribal knowledge, Rimon just might be a solution to put on your radar.
We witnessed exciting innovations in safety tech for manufacturing and industrial solutions. The Swiss Pavilion’s Wearin created wearable devices specifically designed for firefighting and other dangerous industrial jobs. The devices gather information about air quality around the worker, encrypts it, and sends to their software solution. This solution leverages an open design that can accommodate different sensors and models to monitor what is critical for a given scenario.
Safety glasses may not seem exciting if you walk by quickly. However, if one stopped for a conversation, you were in for a surprise. That’s right, mixed reality has been realized for industrial environments. Virnect shared all the details on their mixed reality safety glasses in our exclusive interview. One final safety equipment innovation we would like to share, safety ear Budz for construction. Not only providing location and information on action, Budz can also monitor the employee’s wellbeing and temperature to prevent heat exhaustion or hyperthermia on the job.
Mobility
In 2024, CES declared itself the largest automotive show period. CES is not just about Cars, it is about every mode of transportation as seen on Media Days. TBW Advisors was able to capture the entire briefing made by Invo. For those of you not familiar, Invo is an EVTOL or electric vertical take-off and landing vehicle. Invo is not a helicopter as it has no exposed blades. Invo is not a fixed wing drone although it is fully autonomous. Most would describe Invo as something ripped right from the Jetsons as it resembles a flying saucer! And Invo is taking reservations for delivery in 2 years for a mere $350,000.
Another complete press announcement we were able to capture in the mobility space remarkably familiar to our clients, subscribers, and followers is John Deere. We frequently run into John Deere at ConExpo and were excited to see their update. Overall John Deere announced they are live with automation in 4 major areas: field, orchard, quarry, and grass. It is amazing to see how far they have come with their technology albeit I wondered if they fixed the issue with solar flares1. Their solutions rely in GPS and GPS can have its issues. Fortunately, at least the Orchard solution also leverages lidar technology. The question arose as it is fair to assume that in non-peaceful times, GPS may become a weapon either through spoofing experience in Ukraine or may become unavailable like with solar flares. But food isn’t optional. Of course, per our coverage of the Commercial UAV Expo, the technology exists to solve this problem. Of course, clients will recall ANELLO Photonics optical gyroscope. Anello Photonics allows one to navigate even in GPS denied or spoofed environments in air, on land, or by sea and was in the LVCC North Hall.
CES 2025 Editor’s Choice Award winning AI dashcam was found upstairs at Venetian in the Swiss Area. This AI Dash cam by Vueroid leverages low power so it can monitor things even when you are away from your car for extended periods of time. Leveraging HDR, even in the lowest light it has clear video and recording of its environment and any license plates it comes across. Visibility in the dark is a challenge for recording and safety. Unveiled brought us RheoLight Paint designed to maximize reflection ensuring visibility. Applications span Motorcycles, Helmets, Work Trucks to any mobility device you want to ensure the best chances of it being seen in the dark. Another fleet solution that leverages existing tire sensors on vehicles to provide new insights. Sensing Core turns any tire into an intelligent tire. Their solution will be unbelievably valuable for fleet owners desiring preventative maintenance.
Bicyclists desiring extra safety, visibility, and documentation of their rides should evaluate Inen’s soluton. Prefer roller blades or make that power roller blades and your comfortable going 80 miles per hour. Enjoy the Atmos Gear overview and DEMO!
CES 2025 had exciting technology for municipalities. That’s right no one was left behind in the innovation. Continuous and real time once again describe a solution this time for water quality monitoring. Instead of spot checking, this innovative solution simply monitors the health of Mollusks in the water by MolluScan Eye. Yes – this solution leverages existing Mollusks like clams, oysters, mussels, and squids found in your fresh or sea water. Since these creators live in the water and are so sensitive to changes, by monitoring their health the water quality is continuously and real-time monitored. The Mollusks are now the canary in the mine for water quality.
If you are a city administrator and want to make your city smart, Ask Jules can guide you through 500 smart city capabilities. For those in very hot climates like those of us in Vegas, SoCold enables cooling without power. This special coating provides passive active cooling that doesn’t consume energy. Instead, SoCold uses the sun and sky to create sub ambient temperatures below the coating. Another desert issue is the conservation of water. Leaks are a waste of water and must be found. Water leaks also cause mold and other health conditions. Netsensi developed by Mathclick enables one to detect and find interior water leaks in residential or commercial buildings.
In the Swiss Pavilion, acknowledging bees are the critical component in the World’s food supply but are subject to mites. Smart Beehive designed by a 7th generation Beekeeper has solved that with their smart hive LifeHive. Another Swiss highlight for those desiring a classroom for their children but lack continuous internet or power. BeeKee enables a digital classroom anywhere in the world regardless of local infrastructure.
CES 2025 featured technology to enhance every aspect of your life. Adding sunlight to a workday for desk workers is critical is said to improve one’s health and mood. Fortunately, SunLed Life has invented a small sunlight creating device you can just flip onto the top of your laptop. For those in IT or others that leverage a keyboard all day, and prefer a split keyboard, Naya BB also provides hinges and adjustable modules for the ultimate in user experience. However, if you have a shoulder injury, you will want to evaluate Auto Keybo. AutoKeybo is specifically designed for those with shoulder injuries and removes the need to move the arm left to right to access mouse and other functionalities.
Does your job require travel and presentations on the road? The Splay Collapsable Display is an incredibly convenient solution for travel featuring a display that collapses like an umbrella. Available today with a 25-inch screen with a battery that last 2-4 hours, the 35-inch display is coming midyear and will launch through Kickstarter. Another exciting innovation the traveling engineer can leverage is the new and first smart drive by iodyne leveraging FroreSystems AirJet. This portable secure drive provides enterprise class storage you can carry. Featuring RAID 6, AES 256 encryption, pass keys, pass key enclave, data separate, NFC chip it is the ultimate secure travel storage!
Having a challenging time answering all the cybersecurity questions in your organization? Certy is a speciality helpdesk chatbot designed to answer cybersecurity questions. Seeking to optimize your IT processes? AWIT created an intelligent IT process automation solution designed to help you meet and exceed your KPIs. We will be on the lookout for any case studies that result from its deployment to fully appreciate its impact.
Tasked with creating an augmented reality solution for your products but don’t have weeks? Once again the Swiss Pavilion featured Identic enabling one to create AR identic solutions for your products in hours. Identifying and stopping deepfakes ruining your sleep? Unveiled featured Cyberette that can stop deepfakes in 2 seconds with 99.7% accuracy whether video, audio, or text. Are you trying to create a generative AI solution but lack the data? GenGen AI generates and provides training data for your AI training days. Finally, in the age of Agentic one needs a multi-agent AI coder and Koder AI is there with their solution. They are the first multi-agent solution with each agent taking on a different role just like a real software engineering team. In addition, this multi-model solution allows you to bring your own models if you choose.
One press conference we expected to cover in Mobility was about the home; specifically, Toyota’s exclusive press conference and the discussion of the Woven City. If you are working on any smart home, smart city technology be sure to connect with Toyota. Another highly produced press conference was held by Samsung. The event covered their entire vision for smart homes and intelligent lives through Smart Things. As a follow-up to Conference Whispers: CES 2020, Balle will be available this year. Enjoy our private booth tour of a versatile solution meant to please any engineer that has ever used a device with a battery presented by Lithel. First the Lithel lawn mower with its interchangeable batteries was shared. Then, it was explained that that same battery can power anything. Any lawn care equipment, a portable fridge, your phone, your computer, an entire product line designed around a single universal rechargeable cell. All I kept thinking was, someone finally got it! At Unveiled, we uncovered a fully autonomous mower by Lymon. Not just any autonomous lawnmower, but the toughest lawnmower you may have seen. There are videos of it succeeding with thick country grass, over rough country acreage –having lived in rural country – my jaw dropped.
There was a classic late night television commercial for a revolutionary device called The Clapper. This device is installed between a lamp or radio and the outlet then it became the boss of that device. If you clapped according to how it was programmed the light would turn on or off. A 2025 solution of course would not be to clap but to make that engineering reachable by an IoT solution. At Show Stoppers Launch It, Obniz shared their solution for making anything in your home connected. Another modernization solution spotted at Unveiled was Pixilwall. Pixilwall is an interchangeable solution that allows one to enjoy their photos in the physical world. Prefer the picture larger and to leverage multiple frames – they have the AI to manage it for you. If you would prefer a mirror on the wall to tell you your fitness data and the likes, Withings OMNIA Smart Mirror integrates with all Withings products and other leading health and fitness electronics. A Speediance Smart Home Gym with Digital Resistance shared details on their solution so you can look tone in any mirror.
Moving to the Kitchen and family room, TBW Advisors was able to set up – yes – a private press tour of the LG booth. We view this technology from the perspective of the art of possible achieved. Understanding the complexities of the sensors and solutions involved in achieving what they are describing is where the work took place! Interesting to understand by adding what technology brought what features to the customer. Think about the data being collected and shared. The first appliance was the LG Signature Range Smart Microwave that does everything including air frying. It is so sophisticated the front is a video of your food cooking as it has no window. That screen is also a general-purpose entertainment screen for TV or internet programming and has generative AI built in. That video can become your next viral hit if you like as well. Or just enjoy the video on your phone so you know how the food is doing. The intelligent full double oven has AI browning technology to make sure you cook your food perfectly. LG has taken the guesswork out of cooking. LG Dual View Fridge once again has displays on the door so no need to open the fridge to see inside. As one might expect, it can suggest what you can make for dinner as well. While in CES 2024 LG told the world about its Transparent OLED, this year you can have it in your home! LG had a stunning display celebrating their Transparent OLED’s we were able to capture for you to enjoy. Turning your home into a short-term rental? Taskbeast.ai is designed to take the stress out of short-term rental management.
Fraunhofer that specializes in audio codecs shared their exciting news regarding advances in standards. We had an exclusive briefing on the xHE ACC codec for the ultimate audio experience. We also received an in-depth briefing on the exciting MPEG-H Audio which is already live in Brazil. We were most excited to understand a viewer can turn up the volume on the dialog independently if one chooses with this new standard.
Pets are always in for a treat at CES. We were able to capture the Pookie Intelligent Pet carriers at Unveiled. This intelligent pet carrier is full of descriptors! It heats, it ventilates, it sanitizes, it deodorizes and of course carriers your pet! It is quite sophisticated use of sensors in a coherent solution with aerodynamic engineering to bring a very sophisticated high-end product to market. To turn any pet collar into a smart pet collar that monitors location, activity, and health, Queva shared their innovation to protect your dog. Prefer Anime over a pet? Unveiled brought Anime Virtual Character Live House by Sybran. This exhibit was ALWAYS crowded. Another Unveiled exhibit was the LiberLive C1 Stringless Guitar – no Nintendo required.
Some robots were meant for home. Meet the simplest and quite popular, turn your phone into robot Looia. As with anything connecting or downloading to your phone, I once again draw your attention to our cautions in the published form of this document. Loona AI is a pet robot that acts like a pet but requires no food or bio breaks. The Robot named Unit can teach a kid how to code but strategy can be found with Sense Robot. Sense Robot can play a physical game of chess with another player. It can set up the board, move its own pieces just like a human opponent completely autonomous with various levels of difficulty. This intelligent robot leverages cameras and sensors to ‘understand’ what pieces the human has moved as well.
The ultimate ecosystem for a child’s myFirst Fone S4 – kids smartwatch, GPS fitness & habit trainer was in the middle of Venetian. This extensive and mature product set provides just enough access to provide safety but nothing more. As would be expected, it integrates with any adult phone via an app. The kid’s smartwatch even has a camera to take pictures! We look forward to hoping it is quick to achieve its US Cyber Trust Mark in 2025.
BCI or Brain Computer Interface was hot at CES 2025. Enjoy the standing room only session we were able to capture. A simple attachment to the skull is making big headlines against depression. But if you thought BCI was only for medical doctors to get involved with, meet the consumer product by Cortex Machina that you can purchase today at your favorite ecommerce site! The importance of sleep for the functioning of one’s brain and body as a whole was emphasized in the Press Conference by the National Sleep Foundation captured in its entirety. Capturing your brainwaves while in a deep sleep and playing them back to you, we once again ran into MyWaves at Unveiled where they shared their new evening device. Want to improve your memory? Meet the generative AI interactive game to improve your memory by Monoxer. Undergoing evaluation for acceptable medical treatment certifications across the globe, keep your eyes on NeuDive. Neudive is a 6-week program that trains autistic patients, particular children, on social interactions. Of course if someone in your life suffers from the issue of dementia, Jennie the fully autonomous Dog for those Dementia is a worthy consideration to evaluate. Moving from the brain to the Vagus Nerve stimulation, Zenowell’s solution is meant to bring Zen into your life.
Non-invasive was also the healthcare word of CES. Unveiled brought us both needle free injections from Flowbeams to non-invasive glucose monitoring by Apollon. Global, universal, and rural healthcare requires innovation. Unveiled brought us cervical cancer screening with the convenience of a cell phone greatly increasing accessibility due to its leveraging of AI. Even blood pressure monitor cuffs got an upgrade from Withings. The variable cuffs and built in intelligence for Withings BPM Vision may not catch your eye during a quick walk by the exhibit, but to the user the of the device, it will make all the difference. Withings also offers an at in app service that compliments their devices called Cardio Checkup. The Cardio Check Up app includes 3 meetings with a cardiologist every year. Can’t get to the eye doctor? Showstoppers Launch it brought you Elcyo universal eyeglasses. We also witness the unveiling of the smart thermometer and camera enabling remote diagnostics by Otiton. The ultimate telemedicine solution enabling rural healthcare was revealed at a detailed press conference by OnMed. Admittedly these innovations bring me back to the days I founded Patient Forward, unfortunately 10 years too early.
Two final health care innovations to share. First the automated pharmaceutical tech by Camelotech which can also be leveraged for supplements. Last and very exciting is MEDIAPLUS, Inc. who brought AI to tackle the bottlenecks in the clinical trail process. In this case, AI was leveraged to modernize how trails are set up and the data is managed. In fact, MEDIAPLUS, Inc. has the World’s largest clinical trial information set – even larger than the NIH!
Confused where you should open a store? The wrong corner of the right intersection can make all the difference. To solve this problem, Showstoppers Launch It brought you unerry. Using a data centric solution, unerry takes the guess work out of finding that perfect location for retail. At that same event, the question for those who must find out the owner of off the market property was answered. Where has all the data you need to track that hard-to-find contact to keep your project moving forward. The next Showstopper is something fast food lovers are hoping is coming to a location near them. VOX AI spoke to us about their AI drive through technology that understands the customers in 90 languages and automatically orders the correct food.
This webinar will feature a panel of engineers that have deployed generative AI and their solution is in customers’ hands. You will be able to take away insights on the selection of technology, the process of realizing a solution, pitfalls, nightmares and what the panelists would do differently next time.
Research Code 2036.
Industry Whispers (SM): Generative AI & Deep Learning in Production – Lessons Learned
Friday, May 24, 2024 10:00 AM – 11:00 AM(UTC-08:00) Pacific Time (US & Canada)
This webinar will feature a panel of engineers that have deployed deep learning and generative AI and their solution is in customers’ hands. You will be able to take away insights on the selection of technology, the process of realizing a solution, pitfalls, nightmares and what the panelists would do differently next time.
Can’t attend? Register and submit your question anyway, the answer will be on our YouTube channel.
Research Code: 2045
Dr. Doreen Galli has 6 degrees including a Waterloo CS Ph.D. in SIMD data storage and 8 patent held by IBM with 2 more pending at Microsoft. She has led significant and measurable changes at IBM, DPWN, Dell, ATT and most recently Microsoft where she was the platform architect for Azure and CTO in Azure’s MCIGET. She was trained as an analyst by Gartner where she was recognized as an expert in all things data from ingestion, quality, governance, integration, management and all forms and analytics including sensor data.
An All-American Athlete Collegiate Runner, Dr. Galli enhanced her formal education with process improvement certifications of Black Belt, Lean Six Sigma, and Pull Thinking, along with Technology and Network Transformation Certifications from AT&T. She is a Top 25 Women on the Web recipient and a published author with over 200 articles. Her first book, “Distributed Operation Systems” was published by Prentice Hall in English and Chinese. Her second book, “Galli’s Keys to Success: Optimize your College Career” is available via online bookstores. Dr. Galli has been an invited speaker at such distinguished venues as Forbes Executive Summit, CIO Summit, CIO Academy, Grace Hopper, Network+ Interop Las Vegas, Gartner’s Catalyst as well as The Internet Security Conference.
Omer Segal is the Head of AI at Pixellot, overseeing the AI group responsible for researching and developing automated sports production and automatic game highlights generation for Pixellot AI-automated sports camera systems. He has extensive leadership experience as CTO and R&D Director at companies in homeland security, mapping, and sports technology, where he oversaw the development of innovative AI applications. Omer’s project portfolio includes creating land vehicle and aerial mapping and navigation systems, AR applications for archaeological reconstructions, and athletes’ video analysis applications.
Omer holds a BSc and an MSc in Electrical Engineering from Tel Aviv University, specializing in the application of advanced technologies such as deep learning, computer vision, and signal processing.
With 20 years of experience as a Character Technical Director, I bring expertise in motion capture and avatar creation for diverse productions. Originally focusing on rigging for films, commercials, and games, I transitioned to real-time motion capture and game engine rigging over the past five years. Integrating AI into motion capture and avatar systems has been a recent passion, alongside a commitment to exploring new technologies and their synergies. From rigging for TV shows like “The Flash” to contributing to 3D Bitmoji development and virtual concert setups, my journey reflects a dedication to innovation and collaboration in the ever-evolving landscape of AI and entertainment technology.
Heather Osborn was most recently Senior Director of DevOps at Cerebral, an online mental health care company which filled a much needed gap in access to this critical service.
She has worked in technology as a systems and operations engineer and manager for over 25 years. Much of her career was spent working with on premises systems at Ticketmaster, where she helped grow the online presence from a handful of Windows gaming desktops set up as web servers to a global system, a mix of on premises and cloud-based systems that experienced unbelievable surges in traffic whenever a popular event went on sale.
Her more recent career path has been entirely cloud-based, with a focus on AWS and Kubernetes. The goal is to lead teams to creating maintainable, secure infrastructure to enable developer autonomy and rapid iteration.
She will be speaking at Southern California Linux Expo for the second time this coming Saturday with a presentation entitled: Organic Isn’t Always Good for You, which is a discussion of the methodology employed in bringing an organization to a more mature stable infrastructure rather than something that grew organically over time.
She has been actively involved in women’s groups at her companies, including being a charter member of Minority Genders in Tech at Cerebral. She’s also served multiple years as a mentor of young women and girls who are interested in exploring technology. She is drawn to this cause because she’s often been the only woman on a team.
She is also an avid distance runner, technology evangelist, live music aficionado, immersive camping enthusiast, dedicated mother, and cat mom.
Ziyuan(Zac) is the Chief Scientist at Birch.AI, where he spearheads the research and development of LLM and ASR models to automate healthcare call-center workflows. He is responsible for selecting and designing ML models, data processing, production system architecture, and deployment. With over 10 years of experience in speech recognition and natural language processing systems, Ziyuan has a proven track record of delivering production-ready systems for tasks such as classification, named entity recognition, and real-time transcription. Ziyuan holds a bachelor’s degree from Tsinghua University Beijing and a master’s degree from the Johns Hopkins University where he worked at the Center for Language and Speech Processing on projects that led to the creation of many open-source NLP and ASR toolkits
