Customer Experience is critical in every technology solution. Register early to submit your questions for this AMA (ask me anything) session with the Global Voice of CX Dennis Wakabayahsi.
Dennis Wakabayashi, celebrated as The Global Voice of CX, orchestrates international media properties that bridge continents and cultures, uniting a vast audience of over 180,000 customer experience professionals. His diverse offerings, including The CX Tea Show, The CX Hall of Fame, Experience Update Show, and CX In The Wild, present a global perspective of the customer experience industry, featuring renowned guests and leading brands from across the globe.
With this expansive platform, Dennis is committed to revealing comprehensive insights and nurturing a worldwide conversation, positioning this network as the premier destination for those eager to influence and comprehend the dynamic realm of customer experience internationally.
Dr. Doreen Galli has 6 degrees including a Waterloo CS Ph.D. in SIMD data storage and 8 patent held by IBM with 2 more pending at Microsoft. She has led significant and measurable changes at IBM, DPWN, Dell, ATT and most recently Microsoft where she was the platform architect for Azure and CTO in Azure’s MCIGET. She was trained as an analyst by Gartner where she was recognized as an expert in all things data from ingestion, quality, governance, integration, management and all forms and analytics including sensor data.
An All-American Athlete Collegiate Runner, Dr. Galli enhanced her formal education with process improvement certifications of Black Belt, Lean Six Sigma, and Pull Thinking, along with Technology and Network Transformation Certifications from AT&T. She is a Top 25 Women on the Web recipient and a published author with over 200 articles. Her first book, “Distributed Operation Systems” was published by Prentice Hall in English and Chinese. Her second book, “Galli’s Keys to Success: Optimize your College Career” is available via online bookstores. Dr. Galli has been an invited speaker at such distinguished venues as Forbes Executive Summit, CIO Summit, CIO Academy, Grace Hopper, Network+ Interop Las Vegas, Gartner’s Catalyst as well as The Internet Security Conference.
Research Code 2048